Careers

Job Title: Service Technician
Location: Hayward, CA; Stockton, CA
Position Type: Full-Time, Non-Exempt
Reports To: Service Manager

About the Role

We are looking for driven and competent Service Technicians! Our Service Technicians provide exceptional customer experiences and play an integral part in our overall growth. The ideal candidate has a high mechanical aptitude, excellent problem-solving and critical thinking ability, and a high personal standard of quality and workmanship. Candidates must operate without ego, learn quickly, and effectively communicate. This position is ideal for someone interested in continual growth in a principles-driven company.

About the Company

At KP Doors & Access, we’re united by a simple mission: to provide fast, high-quality service at fair prices. For over a decade, this commitment has fueled our growth in the commercial door industry, and we’re just getting started. As we continue this exciting journey to grow in Northern California and beyond, we’re looking for exceptional humans to join our team and mission. Ready to be part of something great? Explore opportunities at kpdoorsca.com.

Responsibilities:

1. Installation, Repair & Maintenance:

• Install and service a wide range of commercial doors, gates, and dock equipment following company processes and safety standards.
• Inspect equipment to diagnose issues and recommend/complete necessary repairs.
• Read blueprints, diagrams, and manuals to repair or replace defective components.
• Perform scheduled maintenance to ensure equipment remains operational and compliant with safety standards.

2. Customer Service:

• Communicate with customers to understand issues, provide solutions and education, and offer maintenance recommendations.
• Maintain a high level of professionalism while representing the company at customer sites.
• Appropriately escalate any issues.

3. Safety:

• Adhere to safety standards to ensure a safe work environment.
• Use personal protective equipment (PPE) and operate company equipment safely.

4. Documentation:

• Complete and submit digital and physical paperwork accurately and promptly.
• Maintain an organized inventory of parts, tools, and equipment.

Requirements:

• 2+ years of experience as a commercial door/gate/dock service technician
• Strong problem-solving and critical thinking skills
• Effective verbal and written communication skills
• Knowledge of and adherence to safety regulations and protocols
• Have a coachable attitude, strong work ethic, and professional appearance
• Ability to read and interpret technical manuals, blueprints, and diagrams
• Proficiently use hand and power tools and operate lift equipment
• Valid driver’s license and clean driving record

Physical Requirements

• Ability to lift heavy materials and equipment (up to 75 lbs)
• Comfortable working in various weather conditions and at heights
• Ability to stand, walk, and move for extended periods of time

Benefits

• Competitive pay with bonus opportunities
• Growth track with advancement opportunities
• Career and life development opportunities
• Paid time off and holidays
• Medical, dental, and vision insurance
• 401K with company match

Projected Base Salary Range: $28 – 37 per hour ($65,000 – 100,000 annually)

Job Title: Office & Accounting Lead
Location: Hayward, CA
Position Type: Full-Time, Non-Exempt
Reports To: Business Director

About the Role

The Office & Accounting Lead is the operational backbone of KPDA’s office and accounting functions. This role owns the day-to-day execution and quality control of all office and accounting workflows — ensuring that transactions are accurate, processes are followed, and nothing falls through the cracks. The ideal candidate is a hands-on lead who thrives on ownership, holds high standards, and takes pride in building reliable systems. This is not a remote-execution role — it requires physical presence, team accountability, and a bias toward getting things right the first time.

About the Company

At KP Doors & Access, we’re united by a simple mission: to provide fast, high-quality service at fair prices. For over a decade, this commitment has fueled our growth in the commercial door industry, and we’re just getting started. As we continue this exciting journey to grow in Northern California and beyond, we’re looking for exceptional humans to join our team and mission. Ready to be part of something great? 

Responsibilities:

1. Accounting Operations & Quality Control

• Review and approve AP transactions, vendor payments, and billing entries prior to processing — serving as the final checkpoint before submission.
• Oversee daily revenue reconciliation, AR tracking, and collections follow-up to ensure accuracy and timeliness.
•  Perform and review bank and account reconciliations; identify and resolve discrepancies before close.
• Support payroll processing and ensure compliance with applicable deadlines and documentation requirements.

2. Office Operations & Process Ownership

• Own and maintain office SOPs, ensuring all team members are trained, following documented procedures, and held accountable to standards.
• Serve as the primary point of contact for vendor communications, office supply management, and day-to-day administrative operations.
• Monitor and manage shared communication queues (email, inbox workflows) to ensure timely and accurate responses.

3. Team Leadership & Supervision

• Directly supervise Office & Accounting Assistants, providing daily direction, workflow oversight, and quality review of completed work.
• Conduct regular check-ins and performance feedback; escalate concerns to the Business Director with documentation.
• Support onboarding and training of new office and accounting staff.

4. Reporting & Cross-Functional Support

• Prepare and submit internal reports on AR aging, expense summaries, and reconciliation status on a defined cadence.
• Coordinate with field operations on billing accuracy, work order documentation, and job cost support.
• Flag anomalies, errors, or process gaps to the Business Director proactively — with a recommended solution.

Requirements:

• Experience: 3–5 years of accounting or office operations experience, with at least 1 year in a lead, senior, or supervisory capacity
• Financial Knowledge: Strong AP/AR knowledge; comfortable owning reconciliation and close processes. Proficiency in QuickBooks or comparable accounting software.
• Leadership: Demonstrated ability to review others’ work, enforce accuracy standards, and hold team members accountable without escalating everything upward.
•  Communication: Excellent written communication skills — clear, professional, and timely. Ability to work independently and take initiative without waiting to be directed.
• Organization & Task Management: Highly organized with strong task and priority management — able to handle multiple concurrent workflows without losing follow-through or accuracy.
• Environment: Experience in a small business or multi-function office environment strongly preferred — this role operates across accounting, office management, and team oversight simultaneously. Candidates from single-function or high-specialization environments may find the scope adjustment significant.

Results

• Transaction Accuracy: All AP, AR, and reconciliation work reviewed and approved on schedule with zero unresolved discrepancies at close.
• Process Compliance: Team members consistently executing against documented SOPs; gaps identified and escalated within the same week.
• Responsive Communication: Vendor, customer, and internal communications handled accurately and within defined response windows.
• Team Performance: Direct reports receive documented feedback on a regular cadence; performance issues are escalated with supporting documentation — not left unaddressed. 

Benefits

• Hourly rate commensurate with competence.
• Growth track with advancement opportunities
• Paid training and professional development
• Paid time off program that increases with tenure
• Medical, dental, and vision insurance
• Company swag!

Projected Base Salary Range: $32 – 37 per hour

Projected Hours: 40 hours per week

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. 

Note 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. 

Equal Opportunity Employer 

KP Doors & Access is an equal-opportunity employer. All applicants will be considered for equal opportunity without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability, or any other status protected by the laws and regulations of the places we operate.