Introduction

KP Doors & Access (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

 

• Personal Information: When you request a service, contact us, or interact with our website, we may collect personal information such as your name, email address, phone number, and any other information you provide.

• Usage Data: We may collect information about your visit to our website, including your IP address, browser type, operating system, and pages visited. This data helps us understand how our website is used and improve our services.

• Cookies: Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but this may affect your ability to use some features of our website.
• Text Messaging: will be collecting opt-in verbally from their customers. The customers will be
  able to opt in to receive messages either in person at their physical location, or over a phone
  call if the customer calls. When a customer is registered for the first time, they are asked to
  provide the phone number, and staff is trained to ask If the customer would like to opt in to
  SMS-based billing notifications, appointment reminders, dispatch notifications and job
  completion surveys. They will be verbally informed that “Message and data rates may apply”,
  “Message frequency may vary”, and they can “text HELP for support or more information and
  STOP to unsubscribe at any time and no further messages will be sent.” They will also be
  informed that their phone number will not be shared with third parties for marketing or
  promotional purposes.

2. How We Use Your Information

 

• Service Provision: We use your personal information to provide the services you request, such as scheduling maintenance or responding to inquiries.

• Communication: We may use your contact information to send you updates, offers, and news about KP Doors & Access. You can opt out of these communications at any time.

• Website Improvement: Usage data and cookies help us to improve our website’s functionality and user experience.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services (e.g., sharing with service partners) or as required by law.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the internet is completely secure.

5. Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

KP Doors & Access

Privacy Statement

KP Doors & Access is dedicated to protecting your privacy. We collect personal information only as necessary to provide our services and improve your experience. We do not share your information with third parties except as required by law or as needed to fulfill our services. By using our website, you agree to our Privacy Policy. For any questions or concerns, please contact us at 510-361-0400 or by email at service@kpdoorsca.com.